1. Return Policy

  • 14-day return window from delivery date
  • Items must be:
    ✅ Unworn/unused with original tags
    ✅ In pristine condition (no stains, odors, or damage)
    ✅ Packaged in original dust bags/boxes
  • Non-returnable: Perfume, cosmetics, final sale items

2. How to Return

Step 1: Initiate your return:

Step 2: Pack items securely with all accessories.

Step 3: Attach the prepaid label (EU only) or ship to designated address.

3. Refunds

⏳ Processing: 7 business days after receipt
💶 Refund Method: Original payment (excluding gift cards → store credit)
✂️ Deductions:

  • Original shipping fees (unless defective)
  • €15 restocking fee for international returns

4. Exchanges

For size/color changes:

  1. Return original item
  2. Place a new order at FranceLuxurious.com

❗ Note: We recommend ordering multiple sizes to ensure fit.

5. Defective Items

Contact us within 48 hours with:

  1. Order #
  2. Photos/video of defect
  3. Packaging images

We’ll cover return shipping and expedite replacements