1. Shipping Options & Delivery Times

We offer worldwide shipping with the following services:

ServiceDelivery TimeCost
Standard Shipping5-10 business daysFree (Orders €300+)
Express Shipping2-5 business days€25
International7-21 business days*Calculated at checkout

International delivery times vary by destination. Customs/duties may apply.

2. Order Processing

  • Orders placed before 12 PM CET ship same business day
  • Weekends/holidays excluded
  • Delays may occur during promotional periods

3. Tracking Your Order

  • Tracking number emailed upon shipment
  • Real-time updates via carrier’s website
  • Contact us if no tracking update after 3 business days

4. International Shipping

  • Customers responsible for all import taxes
  • Some country restrictions apply (view at checkout)
  • Returns subject to international shipping fees

5. Important Notes

  • Signature required for orders over €500
  • Address changes only possible before shipment
  • Undeliverable packages returned after 2 attempts